Privacy Policy

Last Updated: January 2026

1. Introduction

MORTGAGESMITHS LIMITED ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website mortgagesmithslimited.store or use our services.

By accessing or using our website, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our website.

2. Information We Collect

2.1 Information You Provide

We may collect information that you voluntarily provide to us when you:

  • Contact us through our contact form
  • Request information about our services
  • Subscribe to our newsletter or communications
  • Engage with us through social media or other channels

This information may include your name, email address, phone number, company name, and any other details you choose to provide.

2.2 Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and browsing behavior, including:

  • IP address and location data
  • Browser type and version
  • Operating system
  • Pages visited and time spent on pages
  • Referring website addresses
  • Device identifiers

2.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. For more details, please refer to our Cookie Policy.

3. How We Use Your Information

We use the information we collect for various purposes:

  • To provide, maintain, and improve our services
  • To respond to your inquiries and provide customer support
  • To send you marketing communications (with your consent)
  • To analyze website usage and trends
  • To detect, prevent, and address technical issues
  • To comply with legal obligations
  • To protect our rights and prevent fraud

4. Legal Basis for Processing

Under UK GDPR, we process your personal data based on the following legal grounds:

  • Consent: When you have given clear consent for us to process your data
  • Contract: When processing is necessary for the performance of a contract
  • Legal Obligation: When we need to comply with legal requirements
  • Legitimate Interests: When processing is necessary for our legitimate business interests

5. Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

  • Service Providers: With third-party service providers who assist us in operating our website and conducting our business
  • Business Transfers: In connection with any merger, sale, or acquisition of our business
  • Legal Requirements: When required by law or to protect our rights and safety
  • With Your Consent: When you have given explicit consent for us to share your information

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

8. Your Rights

Under UK GDPR, you have the following rights regarding your personal data:

  • Right of Access: Request copies of your personal data
  • Right to Rectification: Request correction of inaccurate data
  • Right to Erasure: Request deletion of your data under certain circumstances
  • Right to Restrict Processing: Request limitation of how we process your data
  • Right to Data Portability: Request transfer of your data to another service
  • Right to Object: Object to processing of your data
  • Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure that appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable data protection laws.

10. Children's Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

MORTGAGESMITHS LIMITED
Unit 2, Manor Mills, Manor Road
Leeds, England, LS11 9AH
United Kingdom
Email: online@mortgagesmithslimited.store
Phone: +44 7411565286